Last Updated: 18-11-2025

At BrainyToy.shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.

By using our website, you agree to the practices described in this policy.

1. Business Information

Website: BrainyToy.shop

Email: info@brainytoy.shop

Phone: +8801971171141

Address: Gulshan 1, Dhaka, Bangladesh

2. Information We Collect

We may collect the following types of information:

A. Personal Information

Provided when you place an order, create an account, or contact us:

Name

Phone number

Email address

Billing and shipping address

Payment information (processed securely by payment gateway)

B. Automatically Collected Information

Collected when you browse our site:

IP address

Browser type

Device information

Pages visited

Cookies and tracking data

C. Optional Information

Provided voluntarily:

Product reviews

Feedback or messages

Wishlist and cart information

3. How We Use Your Information

We use your data for the following purposes:

To process and deliver your orders

To communicate order updates and customer support

To improve website performance and user experience

To send promotional offers (only if you subscribe)

To prevent fraud and enhance security

To comply with legal requirements

4. Cookies & Tracking Technologies

We use cookies to:

Remember your login and cart items

Analyze website traffic

Improve product recommendations

Personalize shopping experience

You may disable cookies through your browser settings, but some features may stop working.

5. Sharing Your Information

We do not sell or trade your personal information.

We may share limited data with trusted third parties such as:

Payment processors (e.g., mobile banking, gateway services)

Courier companies for delivery

IT service providers for website maintenance

Legal authorities, if required by law

All partners are required to keep your information secure.

6. Data Security

We implement strong security measures to protect your data, including:

SSL encryption

Secure servers

Limited internal data access

Fraud protection tools

However, no online platform is 100% secure. You use the website at your own risk.

7. Your Rights

You have the right to:

Access the personal data we hold about you

Correct or update your information

Request deletion of your data (where legally allowed)

Unsubscribe from marketing emails

Disable cookies

To request any of these, contact us at info@brainytoy.shop.

8. Children’s Privacy

Although we sell toys for kids, we do not collect personal information from children directly.

All purchases must be made by adults (18+).

Parents/guardians are responsible for supervising younger children’s use of the website.

9. Third-Party Links

Our website may include external links.

We are not responsible for the content, privacy practices, or policies of third-party sites.

10. Data Retention

We retain your information:

As long as your account is active

As needed to provide services

As required for legal and financial records

You may request data deletion anytime.

11. Changes to This Privacy Policy

BrainyToy.shop may update this Privacy Policy occasionally.

Updated policies take effect immediately upon posting on this page.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

📧 info@brainytoy.shop

📞 +8801971171141

📍 Gulshan 1, Dhaka, Bangladesh